While we were in Crete I got an email from Jude Feldman who is the general manager at Borderland Books in San Francisco. A customer was trying to obtain a copy of Mindgames: Fool’s Mate. While I couldn’t provide Jude with said book I did let her know about the publication of The Departure, Zero Point and Jupiter War by Night Shade Books in America, told her how nice it was to see my books selling well in Borderlands (ego search of course) and in return received the nice email below:
866 Valencia St.
San Francisco CA 94110
Glad to hear those titles will be coming from Nightshade! We like working with them, they are local, and of course when they publish your books it is a lot faster for us to get them than when we have to import them from the UK. As to our bestseller list, you are a frequent guest there. Every time you have a new release, a dedicated group of customers (including the store's owner and several of our staff members) sets up what is essentially a vigil, checking with us every afternoon to see if the post (and therefore your new title) has arrived yet. It's not quite a bank holiday when the books do arrive, but it might as well be, because at least a handful of those folks stay up all night reading and skip work the next day.
There are only a small number of authors who inspire that kind of loyalty, so although it is completely understandable, it's pretty heartening for a bookseller to watch.
Thanks for your work.